A signalling error disrupted Chennai Metro services between Meenambakkam and the Airport station on the Blue Line, causing major inconvenience for passengers on Saturday. While the rest of the Blue Line and the Green Line remained operational, travelers heading to the airport faced delays and frustration.
To reduce the impact, the Chennai Metro Rail Limited (CMRL) arranged mini-buses and shared auto-rickshaws to transport passengers between the two affected stations. However, commuters reported having to pay higher fares and dealing with stress during their onward journeys.
One frequent traveler to the airport expressed disappointment at the lack of reliable alternatives. “Why should we bear the cost of last-minute changes caused by a technical failure?” he asked, echoing the frustration felt by many who rely on the Metro for safe, affordable, and eco-friendly travel.
Experts say the incident highlights deeper issues in urban transport systems. The Chennai Metro is a key part of the city’s plan for equitable and sustainable mobility. When such essential links break down, vulnerable passengers—such as women, senior citizens, and those with luggage—are especially affected.
Transport specialists stress the need for better planning and stronger backup systems. “A signalling failure should never leave passengers stranded,” said one expert. He called for robust design features like automatic fallback systems, rerouting options, and emergency response plans, especially on high-traffic routes like the airport corridor.
